We are committed to ensuring that our website is accessible to as many users as possible, including those with disabilities. 

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This website is managed by South Hams and West Devon councils, in partnership with East Devon, Mid Devon, North Devon, Teignbridge, Torridge councils, to ensure as many people as possible can use this website. We have included, as an example:

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•   changing colours, contrast levels and fonts
•   navigating most of the website using just a keyboard

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We’ve also made the website text as simple as possible to understand.

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AbilityNet has advice on making your device easier to use if you have a disability.

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We strive to maintain high accessibility standards and follow the guidelines provided by the Web Content Accessibility Guidelines (WCAG) 2.2, ensuring our content is perceivable, operable, understandable, and robust for all users.

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Non-accessible content

 

The content listed below is non-accessible for the following reasons.

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PDFs

 

Some of the documents on our website are provided in PDF format. There may be some instances where certain PDF files are not fully accessible. This could be due to the nature of the document or the software used to create it. In such cases, users might experience difficulties when navigating or reading these files with assistive technology.

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If this is the case and you need a document in an accessible format, please email us at web.accessibility@swdevon.gov.uk.

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How we are addressing this

 

We are continuously reviewing our PDFs and, where possible, converting or providing alternatives in accessible formats. If you experience any difficulties accessing a PDF document, or if you need it in a different format, please contact us using the details below. We are happy to work with you to provide the information you need.

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Reporting accessibility issues

 

If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact us by email at web.accessibility@swdevon.gov.uk.

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We aim to respond to all accessibility-related queries within 3 working days.

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The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

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If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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Compliance status

 

This website is compliant with WCAG 2.2 Level AA standards.

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Disproportionate burden

 

We don’t categorise any of the accessibility issues on this website as a disproportionate burden to fix within the meaning of the regulations.

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Preparation of this accessibility statement

 

This statement was prepared in November 2025.

 

We carried out our testing based on a sample of our most-used pages, forms, documents, and other media.